Repair Service

🔧 Repair Service – Fast. Competent. Reliable.

For maximum machine availability and minimal downtime

Whether in the testing laboratory or industrial application: In the event of a technical defect, fast and professional assistance is essential. Richard Hess MBV GmbH offers comprehensive repair services for universal testing machines, controllers, sensors, and accessories – manufacturer-independent and efficient.

Your Benefits at a Glance

✔ Quick Response Times
Our technicians are available on short notice – nationwide and internationally upon request.

✔ Transparent Fault Diagnosis
Clear fault analysis with a binding cost estimate – traceable and reliable.

✔ On-Site or In-House Repair
Depending on the issue, we carry out repairs directly at your site or in our specialized workshop.

✔ Including Spare Parts Service
Access to a wide range of original parts, replacement sensors, and adapter solutions – also for older models.

✔ Precise Recommissioning
After successful repair, we handle alignment, calibration preparation, and functional testing – for immediate reuse.

Our Repair Services Cover:

🔹 Mechanical Components
• Guides, traverses, spindles, bearings
• Replacement of test tools, jaws, and grips

🔹 Electronic Components
• Control and regulation technology (Electronic Drive Controller)
• Control panels, displays, interfaces

🔹 Measuring Technology & Sensors
• Force transducers, extensometers, displacement measurement systems
• Adjustment and calibration for sensor drift or defects

🔹 Software & Communication
• Troubleshooting and restoring machine communication
• Update & license services for testing software (e.g., Hess Soft, HessMaster)

Also for Legacy Systems and Third-Party Devices

Thanks to our many years of experience and comprehensive documentation, we are also able to repair and recommission older testing systems or machines from other manufacturers.

📞 Request a Repair Now – our service team is ready to support you with expertise and practical solutions.
Richard Hess MBV GmbH – your experts for reliable testing and service solutions.